Return Policy

At PhotoEngraving.com.au we offer a 100% satisfaction guarantee. If you are not completely satisfied with PhotoEngraving.com.au products, you must arrange any return with our direct reseller or us within 7 days of delivery. There will be a 20% restocking fee to cover the costs of handling and return. All shipments are sent using Australian Post service. Please allow 7 working days delivery from the time your order is received. Due to the high demand for this our products, we are unable to offer any faster delivery at this time. Please allow for this delivery schedule.

WE WILL NOT BE LIABLE FOR ANY INJURY, LOSS OR DAMAGE, DIRECT OR CONSEQUENCIAL, ARISING OUT OF THE USE OF, OR INABILITY TO USE PHOTOENGRAVING.COM.AU PRODUCT.

To cancel please send us the goods back to the following address with a confirmation letter of cancellation:

     Photoengraving
     P.O Box 5170
     Burnley Victoria 3121
     Australia.

Email: sales@photoengraving.com.au